

If your licenses, time, and DNS are correct, the local web filtering daemon might simply be frozen or stuck in an error loop. A system restart often clears the cache and restarts the cloud handshake. Navigate to the .
Are you seeing any specific or authorization errors in your Warning or Error logs?
/etc/init.d/keriocontrol restart
Kerio Control downloads categorization data from GFI’s servers. If updates fail → categorization stays disabled.