Open Internet Explorer (or a browser with IE tab compatibility) and enter the DVR's IP address. Log in with your administrator credentials. Go to > System > Maintenance .
What (Windows, macOS) are you using to manage the network setup? Share public link hikvision dvr ds7104hwish firmware download extra quality
If the unit constantly reboots post-upgrade, it may require a hard factory reset. Power down the device, and if accessible, use the internal motherboard reset pins (if comfortable with hardware), or use the Hikvision TFTP auto-update tool to push a clean baseline recovery firmware to the device. Open Internet Explorer (or a browser with IE
Official firmware for this device is primarily hosted on Hikvision’s regional support portals. Because the device is legacy hardware, it is critical to use the correct version for your specific hardware revision to avoid "bricking" the unit. What (Windows, macOS) are you using to manage