| Issue | Troubleshooting Steps | | :--- | :--- | | | 1. Ensure the device is fully charged (red light usually indicates charging). 2. Re-plug the USB cable repeatedly. 3. Try plugging the cable into a USB port on the back of the computer case (front USB ports sometimes have lower power output). | | Device Not Recognized | 1. Make sure you have extracted the camera.zip file and are running the camera.exe file. 2. Check Windows Device Manager to see if the camera driver is detected under "Imaging devices." 3. Restart the "Smart Camera" application. | | Connection Takes a Long Time | The manual for Inskam devices indicates that the "Waiting for connection" time may be long. Do not immediately assume it has failed; allow the application time to detect the USB signal. | | Pixelated or Low-Quality Image | In the software settings, adjust the resolution to a higher setting (e.g., switch from 640x480 to 1920x1080) if your camera model supports it. | | No Sound or Microphone Access | Ensure that your operating system (Windows/Mac) has granted permission to the "Smart Camera" app or your browser to access the microphone and camera if you are using a video tool. |